Stackbond logo

Help Center

Find answers to common questions and learn how to get the most out of Stackbond.

Getting Started

What is Stackbond?
Stackbond is a software-as-a-service platform designed for the construction industry. We help teams organize materials and product schedules for construction projects, replacing fragile excel spreadsheets with collaborative tools. Use have all the generic items in you can add products to this and comment with teams
How do I sign up?
Click the 'Sign up' button in the navigation to get started and choose a plan. You'll need to provide your email address and create a password to get started.
Is there a free trial?
Yes, we offer a 14-day free trial on all plans. No credit card required to start your trial.

Projects & Materials

How do I create a new project?
Navigate to the dashboard and click Projects, under than click 'New Project'. Enter your project details including name, location, and team members. You can then start adding materials and schedules.
How do I add materials to a project?
Open your project and click 'Add Materials'. You can search our materials library, import from templates, or create custom material entries with specifications and pricing.
Can I share a project with my team?
Yes, click the 'Share' button in your project and invite team members by email. You can assign different roles (viewer, editor, admin) to control permissions.

Account & Billing

How do I change my subscription plan?
Go to Settings > Billing and click 'Change Plan'. You can upgrade or downgrade at any time. Changes take effect immediately and billing is prorated.
How do I cancel my subscription?
Visit Settings > Billing and click 'Cancel Subscription'. You'll retain access until the end of your current billing period.
What payment methods do you accept?
We accept all major credit cards (Visa, MasterCard, American Express) via Stripe. Enterprise customers can arrange invoicing.

Support & Troubleshooting

How do I contact support?
You can reach our support team via the contact form, by emailing info@stackbond.com, or through the in-app chat widget available to paid subscribers.
Which browsers are supported?
Stackbond works best on the latest versions of Chrome, Firefox, Safari, and Edge. We recommend keeping your browser up to date for optimal performance.
Is my data secure?
Yes, we use industry-standard encryption (SSL/TLS) for data in transit and at rest. We perform regular security audits and backups. See our Privacy Policy for more details.

Still need help?

Can't find what you're looking for? Our support team is here to help.

Contact Support