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Privacy Policy

Effective date: November 2025 · Last updated: 13 November 2025

Stackbond Pty Ltd (Stackbond, we, us or our) operates a software-as-a-service platform for the construction industry (the Platform). This policy explains what personal and business data we collect, how we use it, who we share it with, and your rights.

1. Information we collect

We collect information to provide and improve the Platform. This includes:

Personal information

  • Name, email address, phone number, job title, and company details
  • Login credentials and authentication data
  • Billing and payment information

Project and business data

  • Project documents, drawings, specifications, and schedules
  • User-generated content such as comments, annotations and uploads
  • Metadata and activity logs

Technical and usage data

  • Device information (browser, OS)
  • IP address and geolocation (where available)
  • Usage logs and feature interactions

2. How we use your information

  • To provide, operate and maintain the Platform
  • To authenticate users and manage accounts
  • To process payments and subscriptions
  • To improve features and user experience
  • To send service updates and support communications

3. Sharing and disclosure

We do not sell your personal data. We may share information with:

  • Service providers (hosting, analytics, payments)
  • Legal authorities when required by law
  • Third parties in the event of a merger or sale

4. Data storage and security

We store data on secure servers. We use reasonable technical and organisational measures such as encryption, access controls and audits to protect data.

5. Data retention

We retain personal data as long as necessary to provide services, comply with legal obligations, resolve disputes and enforce agreements.

6. Your rights

Depending on where you live, you may have rights to access, correct, delete or restrict processing of your personal data. To exercise these rights contact us using the details below.

7. Cookies and tracking

We use cookies and similar technologies for analytics and functionality. You can manage cookie preferences in your browser.

8. International transfers

Data may be transferred to countries with different data protection laws. We will apply appropriate safeguards for international transfers.

9. Third-party links

Our Platform may include links to third-party sites. We are not responsible for their practices; please review their privacy notices.

10. Changes to this policy

We may update this policy. We will publish the updated policy and update the last updated date.

11. Contact

Stackbond Pty Ltd

Research, VIC, Australia 3095

Email: Contact us